shoebacca customer service

:-), Its the same issues I had when I wrote the review. SHOEBACCA.COM decided to create an e-commerce system that could scale their growth, integrate their current systems and sell customers the perfect sneaker wherever they start their journey. Looking for these shoes for a very long time and so happy I found them here. We Love Star Wars and the shoes were a great price/style for my 9 year old girl. Information provided by various external sources. Maybe they arent able to stop the order from going out I just thought it was kinda odd they wouldnt just cancel it and refund my money since I called right after the order went through. My husband was trying to snag them off one of the kids he likes them so well. Keith. The most convoluted website and customer service you could ask for. Box deliveries, so they shipped the shoes, and I only found out from USPS tracking that it has been returned to sender on 16 September. Desired outcome: Meets my needs - I need a shoe with good support. One shoe was ok but the second one was two sizes smaller! They are wonderful with price, service and shipping. Terrible experience. The payment options are also easy to use and they accept many different credit cards as well as PayPal. I ordered a pair of shoes June 7 2016. Who wouldn't call and see if they could cancel the order and then reorder the same shoe with the promo code? I looked it up again and saw it was supposedly delivered the previous day. They focused on growth through innovative technologies, competitive delivery processes and professional customer service. I find this lady's complaint quite funny like Shoebacca is some movie Hi, ShoeBacca Reviews (2020) | Is ShoeBacca Legit or Fake Shoes? The Shoebacca Puma Thunder Spectra Lace Up Sneakers are a versatile pair of shoes that are available in three exciting color sets, but this Shoebacca review is especially in love with the Puma black/high risk red style for its utterly sleek and standout 90s design. We stay on top of fashion and design developments to give you access to the newest shoe styles available. After all the research in this Shoebacca review, we can safely recommend the brand. Had no issues with the order whatsoever. Shoebacca is an American company that ships to US customers only. I was sent a return label and instructed to take them to a ups location to send them back. Box but their policy does not allow P.O. I now have a pair of shoes that were a gift, that I can't use. I have attempted 3 times to order from Shoebacca. Even better price! With over 700,000 SKUs in their system, SHOEBACCA.COM needed to streamline their inventory data by organising and simplifying their structure. Shoebacca pledges to only provide the best shoes from known manufacturers. Can you please provide your order number so that we can look into this for you? No problems. Keep up with the latest trends with Shoebaccas collection of stylish trainers, boots, sandals, and athletic shoes for men, women, and children. Ordered a pair online, then a week later told via email that the shoe is out of stock. Keep up to date with Shoebaccas most recent additions to ensure you have access to the newest and most popular styles available. Right style, size, color, reasonable price. Love your site, Only wish you had a save for later As sometimes I make an order and decide I can only buy so many items at a time period it would be really nice to go back and have Option to transfer to cart Call my rather than search the item again. Shoebacca is a great online shoe store to buy your shoes. Keep up with fashion by perusing a wide selection of footwear alternatives, including the newest trends and designs from well-known companies. We recognize the value of a perfect fit. The quality if my merchandise was superb. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I want to order a pair of shoes that used to be $220 and now is $49.95 but idk if its realistic why the price drop so low? To begin, lets dive right into the best of Shoebacca mens shoes. I ordered a pair of shoes a month ago. DO NOT ORDER ANYTHING FROM THIS COMPANY! Choose from a wide range of popular footwear brands, such as Nike, Adidas, Puma, and more. The shoe is yellow with a hot pink stripe on the sides, and one of the first things youll notice is the thick, elevated sole. If I'm never notified on anything other than a receipt of sale, how can I realistically do that.I have no quarrels with the products. These sneakers have a mesh overlay and are made from suede and leather, while the outsole is a textured rubber made for good traction on many types of terrain. Adobe Commerce provided a wide range of features, including an improved interface to tightly integrate their back office systems. | Read 1,021-1,040 Reviews out of 1,041 Do you know about Shoebacca, If yes then you have clicked on the right article. I found the pair of shoes I was looking for at a great price and with free shipping. Another ASICS pair, the Gel-Contend 5 Running Shoes is similar to the Gel-Kayano 25, but this shoe is recommended for low-mileage runners. I had the same problem as others on my first order - I'd only worn the shoes around my carpetted home to see if they fit, but when I returned them they tried that 50% bs on me. I received a pair of shoes from this company from a friend as a gift and upon receiving them, they did not fit. Look no further than Shoebacca, where we provide an unrivaled assortment of shoes that suit every preference and occasion. Amazon's better, no questions asked. Since every person has a different set of feet, we at Shoebacca offer a wide selection of sizes and widths to ensure you get the best fit for maximum comfort and support. Two weeks passed, there was no sign of my order and still no tracking number, so I contacted these guys again and asked them to cancel my order. Unfortunately, they only ship to the contiguous US from their retail site. We are authorized dealers of every brand we sell and every item is brand new in the original box. SHOEBACCA.COM | 2,661 followers on LinkedIn. The shoes arrived promptly and wife is wearing them now. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. They did not have any padding inside and had scuff marks all over and someone did a terrible job trying to wipe it down to pass it off as unused.I asked customer service to exchange for new boots but was instructed by some copy/paste script to log on and generate an auto-return label. In total, there are 3 ways to get in touch with them. Items are shipped within a reasonable amount of time, considering all the difficulties these days, and arrive well packaged, in new condition, as described, and returns are easy. Do not buy shoes from this company. Contact our Customer Service Department by phone at 1-888-446-1788 or via email at [email protected] to initiate a return request. So, read on for more. A current Shoebacca sale has this style going for $35, but it originally sells for $70.00. Keep up the great work that shoebacca does. shoes i ordered don't say used, but now see in the about section the owners' histrory is selling used shoes. After 9 days, I contacted customer service. What is Shoebacca's returns and exchanges policy? Knoji We found clear and detailed contact information for Shoebacca.com. Most of the bestsellers in this Shoebacca review are discounted, so its clear the brand doesnt have a shortage of sales. Their customers love to shop at Amazon, eBay, Rakutan and the Walmart website, so thats where they needed to sell. The midsole provides lightweight comfort too. Why would you want to pay to ship 2 pair of shoes when you will also have to pay the return shipping. I didn't, so when somebody was finally ready to help me they told me they could take a message and leave it for someone else to look over and call me back. I would not recommend ShoeBacca to anyone, too much headache. Emails found on company website [email protected] 100% Support 0 0 [email protected] 75% support 0 0 Emails found on 3rd party websites [email protected] 73% communication 0 0 They said that they were really sorry and had no idea how that happened and promised to send me a replacement. This account has been verified by Shoebacca.com customer service / representatives through our verification process. I wrote to them by email to complain several times and requested a refund as unable to track and no receipt of goods. Why do you have such bad customer service? The ordering process was easy, the delivery was fine. But nothing arrived and they don't respond and don't call me back. We offer product descriptions in detail that contain details regarding the fit and sizing of the shoes. Definitely going to keep Shoebacca on my radar for the next pair of shoes I'm shopping for. Save my name, email, and website in this browser for the next time I comment. SHOEBACCA Reviews | Read Customer Service Reviews of www.shoebacca.com The Berlin black/classic red is a statement-making combination that features a black body with red accents throughout. The prices, customer service, speed of delivery, and selection are all top notch. Got me 4 times now. I was so excited about my purchase until I tried my new shoes on. This snazzy pair comes in two color options: Puma white/limepunch and Puma black/hot coral. This account has been verified by Shoebacca.com customer service / representatives through our verification process. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Definitely going to keep Shoebacca on my radar for the next pair of shoes I'm shopping for. After moving to Adobe Commerce, SHOEBACCA attracted more customers who stayed longer and spent more on trainers. SHOEBACCA Careers and Employment | Indeed.com The RS-X3 Level Up has a mesh upper, comfy padding on the tongue and collar, your standard Puma rubber outsole, and a PU midsole. You can't find your order ID? We looked up Shoebacca.com and found that the website is receiving a high amount of traffic. You can email the site owner to let them know you were blocked. Hi Tyrik, Only issue is that this shoe runs a little small-- I ordered my normal size shoe (9.5 US) but for some reason the shoe feels a little snug at the top. I appreciate all of it. But instead, they just cancelled the order again (without even informing me, I saw in the status that the order was all of the sudden closed and I had to approach them again). Not timely to find items. Unfortunately, I am not 100% certain I will keep these but the return policy is beyond generous. Shoebacca.com has claimed the domain name for shoebacca.com for a long time, which suggests that the website is established and has a history of being in operation. On sale right now, you can snag these $120 beauties for only $80. Happy Shopping, Pleasant experience found the boots I was looking at for a hundred dollars less. Shoebacca is my go to retailer for footwear. You will learn more about Shoebacca in this article, along with the reasons why we should be your first stop for all footwear requirements,Also Read about Offline Sharks, Survio Login. That's a bad sign. Great discounts and free shipping on athletic shoes, boots, running shoes, and more. Shoebacca had the best design selection and price on the shoe style I was interested in. 43.250.77.53 I simply found their shoe too snug and was requesting a size up in exchange - doubt it'll happen. Can be dressed up or worn with shorts and appropriate blouse or slacks and nice sweater! The following is how we work to surpass your expectations: Our devoted customer support team is always there to help you with any questions or concerns. Shoebacca is indeed a US company and is headquartered in Texas. Digital Newspaper - Multipurpose News WordPress Theme 2023. I complained via email several times, and threatened Better Business Bureau. I got my refund and my repurchase in a timely manner. My shoes said delivered, were never delivered. To keep your feet comfy, theres plenty of cushioning on the inside. It was GREAT!! Founded in 2010, it has become one of the most popular stores with over 1 million items sold. This Shoebacca review will help you decide whether or not to buy from the brand as we take a look at their bestsellers, reputation, customer reviews, product legitimacy, and other important information like shipping policy. The shoes are beautiful and they have a nice design to them. I got great deal on the shoes I purchased. Shoebacca is an early adopter of Acumatica's freshly announced Acumatica Commerce solution. Shoebaca was great. Shoebacca is an online store focused on selling name-brand shoes at decent prices. Nothing is more crucial than getting the appropriate fit while looking for the ideal pair of shoes. Shoebacca has a toll-free phone number and an email form on its website so you can get in touch with customer service if you have any questions or concerns about the company or your order. Salary information comes from 29 data points collected directly from . I Order number provided was not valid for return. Shoebacca has 68 reviews with an overall consumer score of 4.3 out of 5.0. How long does it take an order to process? As online sales and traffic rose by 25%, SHOEBACCA saw their entire business hockey-stick. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. At Shoebacca, we are aware that every person has a different sense of style. "Adobe Commerce was a key factor in our 15x revenue growth in just three years . Every time I placed an order, the status showed processing for over a week. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. Notably, the word Berlin can be seen on the side of each shoe. Drive growth through innovative technologies, competitive delivering processes and professional customer service, Optimise merchandising while handling a massive product catalogue, Integrate with multiple online marketplaces. Next up, the Puma California Casual Lace Up Sneakers are a pair of training shoes that are part of the Puma Tennis line, but you wouldnt know it from their cool and casual design. Only then they finally replied and said that was not possible and asked me to be more patient. TrustPilot users give the company 4.8/5 stars, ranking Shoebacca third in their whole inventory of shoe sites. Submit a complaint and get your issue resolved. wish I had read comment/rating b4 I ordered shoes. After being passed around from rep to rep, I thought I had finally completed my transaction. Damn nice of them. This review was chosen algorithmically as the most valued customer feedback. https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/cards/uk-caas-cards-randomSee all customer stories, https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/contact-footer, caas:content-type/customer-story,caas:content-type/customer-story,caas:topic/commerce,caas:industry/retail,caas:industry/retail,caas:audience/enterprise,caas:products/adobe-commerce, https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/cards/uk-caas-cards-random. I just have a really hard time believing you are actually going to do this. With its increased popularity, the needs of SHOEBACCA.COM customers changed. To help you choose the ideal size and breadth when buying, these resources offer dimensions and instructions. You sound like on of those people who just wants something for nothing. I replace my boots every 2 years. Shoebacca.com reviews first appeared on Complaints Board on Apr 8, 2011. Still, if you have rotten luck with online shopping, the most common problem you might have is poor customer service. Gain trust and grow your business with customer reviews. Like immediately. Service 739 Value 1638 Shipping 1642 Returns 37 Quality 5843 This company does not typically respond to reviews Positive reviews (last 12 months): 92.9% View ratings trends 32 See all photos First rate customer service Thank you Martin Moffitt I have had a GREAT shopping experience with Shoebacca! Comments both on and off the brands website reveal that customers rave about Shoebacca for the most part. If the original order value was under $50, you will be charged a $6.50 restocking fee which will be held from your refund. Now I have to find a printer and drive to UPS and waste my time and money. Share your photos and videos with others to prove the truth of your words. At Shoebacca, we place high importance on offering outstanding customer service and making sure that every one of our esteemed customers enjoys a hassle-free buying experience. The company has a solid social media following, with almost 75k followers on Facebook and 15k on Instagram. Found exactly what I wanted, half price, and such quick delivery! Their site had issues with my password (come back later) - my return (unablecome back later) - three days of frustration. Had what I wanted at a price lower than anyone else with same brand or similar style and in real leather, not just suede! Some customers report poor customer service. I would recommend! The most critical comments reported long shipping times, damaged shoes, and, most of all, poor customer service. This pair is significantly less expensive than the previous ASICS running shoe: on clearance, it is $50, down from the regular price of $65. Include your order number and a link to the website where you have found the lower priced in-stock item. Shoebacca Reviews: What Do Customers Think? Debbie Spear. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They enjoyed smaller customer acquisition costs and a 30% increase in sales from the marketplace. Will definitely buy from Shoebacca again! Maybe they arent able to stop the order from going out I just thought it was kinda odd they wouldnt just cancel it and refund my money since I called right after the order went through. Every time I placed an order, the status showed processing for over a week. Still no information about tracking. I shop online all the time and the only time I have ever had issues with not receiving my purchase in a timely manner is when I provided the wrong information. Never had a problem - and most importantly I can wear them straight out of the box - no break in period. I will definitely order from Shoebacca again! To learn more about reviews and trust on sitejabber.com, visit our. I ordered two pairs of shoes three weeks ago. Date of experience: October 05, 2021. 2023 Trustpilot, Inc. All rights reserved. Learn more about work wellbeing. checked my email.. no invoice or record of order. Colors, comfort, performance.. Their headquarters are located in Irving, Texas. Roskill's believes that the customers who get the most out of Acumatica ERP expand from financials into logistics and commerce. SHOEBACCA Reviews | Read Customer Service Reviews of www.shoebacca.com Shoebacca Review | Shoebacca.com Ratings & Customer Reviews - May '23 The shoes were on their way to my house when, shoebacca.com had the delivery stopped and sent back to their offices! It also needed to scale and be flexible to meet our needs as we kept growing. They pulled this off by integrating Adobe Commerce with Acumatica Cloud ERP, while seamlessly connecting with third-party drop-ship solution providers. Great quality and fast shipping, delivery. I like to be aware of package movement & expectations of delivery so I can better prepare myself for my items. The rep was extremely nice and apologized for the mistake. TERRIBLE customer service. The Shoebacca Team! If youre looking for a more low-key trail shoe instead, check out the Shoebacca Merrell Trail Glove 5 shoes. I'm one of those silly people. But anyway I would also like to add that I had a very similar incident as this customer! I called two additional times, one time they promised to call me back and they never did. I was sent a return label and instructed to take them to a ups location to send them back. Complete with carefully curated pairs of sneakers, boots, sandals and more, Shoebacca has all your footwear needs covered. Because their prices are so low, it's natural (and smart) to wonder if Shoebacca is a real company. Made of suede and leather with mesh, the heel is thick and extra protective as a running shoe should be. On BBB, complaints also primarily revolve around poor customer service. I should have read reviews before buying from a company I had never done business with. This website is using a security service to protect itself from online attacks. 5 weeks of trying to get a response from usps and shoebacca From the information provided, I'm completely sympathetic to the individual making this complaint (& appreciative of her review), & - having just recently ordered from Shoebacca.com for the first time - hope I haven't made a mistake. this is the worst website i ever ordered from, the prices were the lowest though, but if they don't ship your order what good is it? Here are 8 tips for writing great reviews. Several calls to customer service and a month later, no replacement, no refund, and no customer service follow-up. Shoebaca was great. Got a tracking number by the next day but it wouldn't work when using it. Shoebacca.com Customer Support Rated Extremely Low. Shoebacca reviews and Shoebacca.com customer ratings for May 2023. Shoebacca makes every effort to fulfill each customer order. They did not have any padding inside and had scuff marks all over and someone did a terrible job trying to wipe it down to pass it off as unused.I asked customer service to exchange for new boots but was instructed by some copy/paste script to log on and generate an auto-return label. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It was easy to order, shipping was fast and secure, perfect packaging. Love your site, Only wish you had a save for later Fast and easy - plus found an item that was tough to find, Nice to shop and not feel maybe it could be a scam. Shoebacca would not respond to my emails. Shoebacca - Facebook First off, the Shoebacca Puma CELL Alien OG Lace Up Sneakers are fast, both in how they up your running game and how quickly they sell. I bought these shoes only from looking at them online, and I was pleasantly surprised by the quality and stylishness of the shoes when they arrived. I'm going to keep them and style them. I ordered from this site because they were the only carrier of my favorite havaianas flip flops, so I found a coupon code from retailmenot.com and placed an order. One day later I contacted them and asked for a tracking number but they did not reply. Welcome to Shoebacca, your one-stop shop for high-quality shoes and accessories online. Have a great day! Do you agree with SHOEBACCA's 4-star rating? Shoes - No Exchanges or Store Credit for Gift. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I called customer service within 14 minutes of purchasing and their customer service said that anything below $50 does not have a free return shipping label. Enter email address You may shop with confidence and peace of mind thanks to our generous return policy. No support, shoes have too much rubber flaring out on the bottom (they make me walk like a duck) and no tread so they are slippery. The occasional damaged product is pretty much inevitable, but because there are overwhelmingly genuine positive reviews for Shoebacca athletic shoes, wed classify them as very much legit. Spread the word they DO NOT care about their customers! My name is Mary and I'm the CS Manager for SHOEBACCA.com. This comment was posted by a verified customer. My brother says it's just the style and they're fine, they do seem pretty oversized but fit perfectly. Threatened to cancel through my credit card and two days later I get an email notifying that they credited my account. Thanks Much - Still in the game (Property Maintenance). This is robbery! I look forward to hearing from you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I had to return my order 2x - the first time, because the items shipped did not look at all as pictured, second time, because they didn't fit. It was something that I had been looking for some time and I found it on shoebacca for a great price. I said to him, don't you have that info, since I just gave you my account #? While Shoebacca.com does not offer live chat, they do have a phone number. With those kinds of deals, you can even buy 2 pairs if you really love them. More customers were arriving, staying longer, buying more and most importantly, spending more. Your IP: This has been over a months time. They do not have their stuff together. Guarantees & Policies - shoebacca.com I love my shoes and appreciate the free gift! So I used a groupon, and my first experience went OK, but then it all fell apart. Now I have to find a ups location and run them there and wait for my reimbursement. Now I have no flip-flops and no money to buy another pair, it's a good thing summer is over. I needed a sturdy boot and I liked the style, Login function was funky. This site is a scam! Happy to help. I also called and spoke with a representative who was very helpful. I was assured I would not have to pay the restocking fee. Nice to shop and not feel maybe it could be a scam. Shoebacca offers 22 features such as , and . Shoebaccas user-friendly website and secure checkout procedure make it easy to browse and buy the newest trends and brands from the comfort of your home. I am out money and shoes and they couldnt care less. It has been apporx. I said it's not a fair policy when you don't tell people about it at all beforehand, and they basically just took my money that I spent on my voucher, and I have nothing to show for it. The company offered an expanded line of products and started to look beyond eBay and their website. You can discover the ideal pair of shoes for each outfit and event with our wide selection of shoes from top brands. So I don't know you seem like your just angry person looking for freebies.. Hmmmm. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Information provided by various external sources. SAFETY NOTICE: ComplaintsBoard has analyzed Shoebacca.com and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Dont get scammed like me! Amazing. No support, shoes have too much rubber flaring out on the bottom (they make me walk like a duck) and no tread so they are slippery. I got an email saying that I was limited to 2 returns with the voucher, even though there was no fine print ANYWHERE on the voucher beforehand to explain this. Leather is well tanned and shoe fits to perfect size 8. Click here to get notifications about new complaints of Shoebacca.com. Shoebaccas helpful and experienced customer service team is here to help you with any questions or problems, so you can enjoy a hassle-free buying experience. I got great deal on the shoes I purchased. And at only $84, I'm impressed by their quality & comfort (though I shouldn't be since the list price was over $600). In the first week after launch, their average order value increased by an impressive 50% and average visit duration increased by 31%. Adobe Commerce was a key factor in our 15x revenue growth in just three years, says Finney. They seem to have some people that are well tapped into the street style scene. Shoebacca is a full-scale online retailer with 150+ brands and over 10,000 styles of footwear and acc Shoebacca Were independently supported by our readers and we may earn a commission when you buy through our links.