There were nightly shows, my favorite was the beach party. What credit cards does the resort accept? Try it!Brandos This restaurant won the award for best meal and best scenery it is spectacular! During the check-in process, we received rubber bracelets that worked as our room keys and got us access to the exclusive club bar and pool (with premium drinks). Does Hyatt Zilara Cap Cana have an airport shuttle? By upgrading to the club level, you are promised slightly better alcohol and access to both breakfast and lunch at a few of the beach-front restaurants that are not available for non-club guests. Do they check IDs? During the day, various events happened in the pool, including a water aerobics class that was more fun to watch than to join. You dont need to be a road warrior to rack up enough points for the Ziva and Zilara properties. She also made sure we had the best celebrations possible and made our stay extra wonderful. So kind and made the best coffee drinks. Click Hereto learn more about the Chase Sapphire Preferred Card. You really shined and made us keep coming back to Mercado for breakfast! . Sure enough, about 15 minutes later the staff member came in the room to inform us that we were all negative for COVID-19 and she handed us each our test results in a Hyatt envelope. Adults can move freely between the two different properties, but kids will not be allowed at most of the Zilara amenities. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Question about the coffee shop. All the workers were very friendly and welcoming. On the Ziva side of the property, this restaurant was for everyone and I noticed a large family with kids gathered together to celebrate a wedding, couples on a romantic date and everyone in between. If all-inclusive resorts are your thing (and even if theyre not), I cant recommend the property enough. All around great service and great environment for relaxation. The lady bartender in the club pool also great. It felt significantly more upscale than most all-inclusive bars I've visited before and would stop back for a dirty gin martini on any visit. Restaurants: All delicious and super casual, no need to pack a huge amount of clothes. it is located on the Zilara side but can guests on the Ziva side utilize this amenity? To redeem points, World of Hyatt members should expect to pay between 35,000 and 45,000 points per night, based on double occupancy, as this is a Category E property in Hyatt's all-inclusive award chart.Before March 28, 2023, the property was Category C and . But given the little time we actually spent in the room, it wouldnt have been worth it. He checked in on us daily and made sure we were happy with everything.- Pamela at the club lounge who checked us in. recommended. I am not sure if the limited menu is a thing now due to COVID, which would make sense as there were not many people at the resort. The Ziva side is family-friendly. I'll gladly be an ambassador for families who are considering this resort. That said, we spent most of our days lounging by the main pool and getting great cocktails and glasses of ros from The Reef, Zilara's main swim-up pool, or from the many servers walking around. One of the nights they were open we were super tired after an excursion and my mother was not feeling well. Just a short walk from the main lobby, we entered the convention center and headed down the hall to get a test. On the outside of the shower, sliding doors could be positioned to block the views from the living area into the shower and bathroom. Additionally, there are rooms that have access to their own swim-out balcony pool with an oceanfront view (pictured below). In normal times, upgrading to club might be worth it. Hey Nico. The food is delicious and our favorite restaurant was Waves. Hyatt and specifically the Ziva and Zilara Cap Cana have made a lot of changes during the COVID-19 pandemic. Dear Nick: Great post, and very useful. Being at a Dominican resort I expected more of the Dominican music experience. in the kids club or teen center, at the water park, etc.) Hyatt Zilara Cap Cana Adults Only All Inclusive also has 2 swim-up bars, a private beach, and a lazy river, as well as a 24-hour fitness center, a sauna, and a garden. And while Hyatt does not offer airport transportation to the resort, booking a private transfer (or even taking a taxi) is very easy and fairly cheap. The best service at the Zilara. (Note: the 25% points rebate . The main water park had five slides in total, all surrounded by a lazy river. Couldnt agree more, Kelly! Mike. Norberto, Pamela, Anyela, Katy, Angelica, Junior, Frendy, Boni, Ignacia, Rosaura, Solanye, Remedia, Catalino, Logan, Lorenzo, William, and I are thrilled to receive your acknowledgment. She came everyday and ensured we had enough drinks/snacks/towels ect, the room was kept clean at all times. Dear Mmercedes22, Please allow us to reassure you that we are extremely proud to know that you loved your first trip to our Hyatt Ziva Cap Cana. Or email me. Read on for a full review of the property and everything you need to know before your next visit including how Hyatts new precautions during the COVID-19 pandemic. Navigator Grill (seafood) - Delicious and beautiful view/atmosphere. Situated in the captivating Cap Cana in the Dominican Republic, Hyatt Zilara Cap Cana is a tropical paradise offering a luxury All Inclusive experience for adults. Hyatt Zilara Cap Cana offers adults only luxury Punta Cana Honeymoon and vacation packages. At the family-friendly Hyatt Ziva side, just a quick walk but a world away, guests might have a different experience considering that pools full of kids have a very different vibe. We also had a special birthday lunch prepared for our group here on one of the days. Its a fantastic resort and I would highly recommend it. Even introduced us to some new drinks. It also helped that a vast majority of the resort is open-air, so there were not many situations where we were fully inside of a building. Whether you want to have a quick meal while pool hopping, sit down for a craft cocktail or dress to the nines for a fancy dinner, there's a restaurant for you between the Zilara and Ziva and probably more restaurants and bars than you can experience during a stay. Prontoz - This was open during the day, the absolute best pizzas ever. I am just mentioning it because some people may expect a great variety. There are signs in photos that seem to show the coffee shop menu with prices. I cannot say enough good things about the service at the Hyatt Ziva and Zilara Cap Cana. At night there is live music and the shows are excellent. Guests can use beach chairs provided by the hotel, but it didn't seem people claimed them as early as they did those by the pool. This was the most relaxing week in 2020. Simply delicious. They have a wonderful climate and a radiant sun. All of the rooms at the Hyatt Ziva and Zilara Cap Cana come equipped with a fully furnished balcony that was quite nice. Please view our advertising policy page for more information. Overwhelming Globalist Treatment - great resort! This is by far the best resort I been to in the Dominican Republic. Prices are the average nightly price provided by our partners and may not include all taxes and fees. At the Canapolis Water Park, both the young and young at heart can enjoy a few hours of water-filled fun by floating along the lazy river or sliding down one of the adrenaline-pumping slides ranging from entry-level options that younger kids loved to an anxiety-inducing drop that felt like being shot out of a cannon. Once you were seated at a restaurant or poolside, you were able to remove your mask. For breakfast on both mornings of our stay we ended up at Shutters Beachside, an open-air, covered restaurant that faces out to the beach. Click Here to learn more about the World of Hyatt Credit Card. Istanbul Tourist Pass is a digital city Pass that provides free access to many of the citys top attractions (including activities for children), during the days you choose, while helping you save money, skip the ticketing lines, and explore Istanbul at your own pace.It is the only city pass available that allows you to enjoy the many attractions an Can adults staying on the Ziva size go to Zilara? He saw us walking around without direction on our first day at the resort and took it upon him self to give us a private tour through out the facilities. Im not sure I want to travel that far and just stay on property the whole time. Facilities are close and you can be every where even its amazing aquatic park with in 4 minutes walk.The personnel are just like very kind Caribbean people full of attention and hospitality. Your email address will not be published. Did three excursions and honestly I wish we had saved the money and enjoyed the hotel a little bit more. We were on the area and were looking to do something different with the kids. Add Room. A few days before we arrived at the resort, we were offered an upgrade to a Club level package. This was the first vacation in a long time that we were sad to go home. I would definitely love to go again and can highly recommend the Hyatt Zilara. I also ran into some "Transformer"-like robots while crossing into the family-friendly Ziva. There are kinks here and there to work out but I cannot rate this place other than five stars. We may receive compensation when you click on links to those products. But even in my excursions that led me past those pools, things seemed relatively calm, save for the sounds of giggling and splashing children who all looked to be thoroughly enjoying their visits, too. She indicated that we would just need to present this at the airport on our return trip to the United States. Yes, Hyatt Zilara Cap Cana offers airport transportation for guests. Because Hyatt is one of theairline and hotel transfer partners of Chases Ultimate Rewards program, you can transfer Ultimate Rewards points into your World of Hyatt account at a 1:1 ratio 1,000 Chase points gets you 1,000 Hyatt points. There really is something for everyone. Compare the cost in points or miles to cash, and see which option is best. other Ziva and Zilara all-inclusive properties. Facility: Pictures do not do justice to how beautiful this hotel is. We went for a walk every morning. The beach was absolutely stunning,the pool we used was the private one and its heated which was awesome. You bring so much joy and light to the kids club experience and we will never forget you!- Junior and Fredy at the fitness club were beyond amazing! The Ziva and Zilara are attached in Punta Cana so as long as he is 18, you would have access to everything at both facilities. They also had a number of coffee shop-style snacks that were a great pick me up throughout the day. - Logan who made drinks at La Zizi at the waterpark. My friends and I Ended up checking in the Hyatt Zita Cap Cana, we really had an amazing time on the complex. We left to play golf one afternoon, but other than that we stayed at the resort. Best sparkling water with lime in DR!- Lorenzo and William at Moments Bar. Here are some quick highlights from my meals. We were all impressed with the precautions in place at the resort. The coffee/juice bar was our first stop every morning, and Johanna remembered our order every morning, so sweet. Very comfortable. Again, all of this was included. With a glass of rose wine and a strange selection of noodles, cheese, sashimi and ice cream, I was plenty full after dining at The Pier, but overall the food was pretty standard for an all-inclusive buffet though the setting was significantly nicer thanks to its wide, airy dining room with a contemporary, industrial feel. For some pampering (at an additional cost), guests can hit up the cenote-inspired Larimar Spa. It also wasnt hard to find a spot poolside for your stuff. However, adults traveling (and staying) with kids ARE allowed over into the Zilara side without any issue. The price of your stay includes access to nonmotorized watersports such as aqua-cycling, though I didn't see many people taking advantage of this. Read our. From the hotels to the government to the airlines, theres a lot to work through. On my birthday, Alison one of the entertainment team members had a special surprise he had the whole team sing happy birthday, popped a champagne bottle to celebrate and after the show he had a dj play music at bar for us and reserved a pool table we could play all night. Kids still took advantage of painting, movie nights, crafts, bingo, kayaking at the pool and more. 2. We are thinking of going the whole family in October 2021. I wasnt thrilled about service most of the time but there were plenty of fresh food offerings and I took great advantage of the tasty mangoes and made-to-order omelets when we ate there. And yes, that includes Americans heading home from abroad. What Its Like Getting Tested to Return from an International Trip, flying to the U.S. must present a negative COVID-19 test, Capital One Venture X Rewards Credit Card. I had the ribeye and it was perfectly cooked and very flavorful. Sensor lights in the closets and bathrooms were awesome at night nice touch! On the first night, we found a duo in the courtyard playing contemporary pop hits in a classical style on a violin and French horn, followed by a stage production called the "Royal Fantasy Show" that was basically a small-scale Cirque du Soleil show complete with aerial dancers, live music and a crowd of all ages clapping along. If you book three nights at one of these Hyatt properties, you could easily get more than $1,000 out of these points. This post contains references to products from one or more of our advertisers. We wanted to get away but we needed to go someplace kid friendly as we have small children and this was the place. All said, there are 12 restaurants and over 20 bars on-site at the Hyatt Ziva and Zilara Cap Cana. Entertainers like amado, ransel and Jos are always there putting a smile on you. Whether you want an adults-only getaway or a family-friendly adventure, the resort is massive, with tons of amenities, great finishes, excellent food, and more. Youll still be able to crossover to the Ziva side of the property. In general, I was impressed with how the resort was handling COVID-19, and at no time did I feel unsafe being there. Heres what it was like staying at the Hyatt Zilara Cap Cana in Punta Cana and why it ultimately earned a spot on TPGs list of the best all-inclusive resorts in the world. Again, based on what Ive read, there is nightly entertainment but it depends on you whether you attend it. He called our Momma his Momma and made her feel like she was a queen everydayalong with all of us. All the restaurants and the buffet had fantastic . Instead, I got my workout in by running around the water park. That turned out to be a phenomenal decision, as the master suite was practically two connecting rooms. Dear 272debbier, It is a pleasure to learn that you were delighted with our gastronomic offer and the amazing services provided in our hotel. Recommended 100%. It is a hotel with excellent service. Adults can still stay at the Ziva, so it shouldnt make any difference. and bottled water. It was quickly apparent that this was negotiable as we went back and forth on price a few times and we were soon offered around $50 each. And it shows. Any questions feel to ask. The Pier buffet was closed during our stay due to occupancy. I really liked the haytt is a hotel to enjoy and rest. See more questions & answers about this hotel from the Tripadvisor community. This place was awesome increble . Are coffee drinks (lattes, mochas, etc) included or are they an extra cost? The property is incredible. It was a great place to relax after a day at the pool. For starters, I'd say the Zilara pool is one of my favorite resort pools of all time and I've been lucky enough to spend time at some insane pools (it's my job!). Definitely one of my favorites. I was initially reluctant about this trip, my husband had been on the Facebook page and it sounded like it might be a little more low-key compared to other all-inclusives weve stayed at. From the moment you walk into the resort, youll be wowed by the expansive and impressive open-air lobby. 1. I am going to Ziva with an 18 year old. Select Vacation . PLENTY of storage space, so much that we didnt have to use all of the closets and drawers available. The waker park was like Disney to them. On the second morning, to help cushion my stomach for another day of sipping rose in the sun, I opted for perfectly runny eggs over easy. From the cenote-inspired Larimar Spa to the indulgent swim-up suites and innovative dining venues, this brand-new resort dazzles and delights. Hyatt Zilara Cap Cana Highlights: Situated along the pristine Juanillo beach Luxurious and stylish Adults only retreat in Punta Cana Oceanfront infinity pool and beachside restaurant Unlimited Dining Beach Butlers Top Shelf Cocktails We stayed at the Zilara, however, the staff indicated that the Ziva offers more family-friendly furniture. However they redeemed themselves, Saladim one of the supervisors organized a special dinner for my birthday and it was absolutely amazing. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. He must have been tired, which is understandable, but we got a glimpse of the other chefs in the restaurant and they were much more exciting. I would have like a little bit more of upbeat music. He joined the company in 2016. If I had to guess, only 15% to 20% of the propertys 750 rooms were occupied. The master had a king bed and full bathroom with separate bathroom and shower, while the living area had a huge sofa bed (big enough for all 3 kids) and another full bath. The waker park was like Disney to them. Restaurants and bars can get busy and require a wait to be seated. Alison, Junior, Jefrey and Jose(JoJo) and the whole entertainment team. Whats great about a stay at Zilara is that adults traveling without kids, like me and my partner, can take advantage of all the restaurants and amenities, including a fabulous water park, offered at the Hyatt Ziva. Due to COVID-19, we opted for the private transfer, paying $65 total for roundtrip transportation to and from the airport. (Must try a mini beer)Jonathan he was all over the place but mostly at the moments bar. Claim your listing for free to respond to reviews, update your profile and much more. At the time of our stay, the staff at the Hyatt Zilara Cap Cana said they had not yet had a positive test at the property requiring a quarantine. Would have loved more local fruit variety at breakfast, as they have at Mercado (mangoes, dragonfruit, guava etc). And throughout the resort, there was staff that had disposable masks on hand. While Hyatt got most of its other Ziva and Zilara all-inclusive properties through acquisition, this was the first resort Hyatt built from the ground up, opening in November 2019. Overview. In addition to drinks, it had your typical bar fare available to order. I asked to the reservations people but they could not really point me in the right direction onexamples of such differences. Tip for parents: Take bug spray for the little ones, the night movie activity is on the hotel lawn and my kids had tons of bug bites from the first night they participated. Your email address will not be published. A special thanks to Joel sella A&b assistant for the special gift that he brought to my room after I had minor issue at one of the restaurants. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities. Thanks for reading. One thing I loved about the design of the room was how colorful it was, from multicolored patterned rugs to a dark wooden wall panel contrasted with a row of colorful embellishments that almost looked like books on a shelf. We recommend calling ahead to confirm details. There are a few restaurants only available for club-level guests so that is something to consider. Love this property. Please see our partners for more details. The complex, which opened in 2019, is beautifully designed, with a large, open lobby rising above the main pool set below and past a dramatic staircase full of little seating nooks, with the pristine beach out further down. In the refrigerator were Sprites, Coca-Colas, Coca-Cola Lights, Presidente beers from the Dominican Republic, various juice boxes (perfect for me and my partner, who are both diabetic!) you do have choices in the different types of cuisine which was nice. This site does not include all credit card companies or all available credit card offers. But starting in year two, it offers an annual free night certificate to be used at any Hyatt category 1-4 property. Read More: How to Book Hyatts Incredible All-Inclusive Resorts for Free with Points. Beutyful grounds. But I'd say it was an incredible experience considering it was all included. I thought I might leave a fresh review in this sub. Unfortunately, none of the Ziva and Zilara hotels are eligible for the free night certificate. Its wonderful. This place is paradise. With the Globalist status, my partner and I were whisked away to a private check-in area in the club lounge and offered an ice-cold margarita while we waited. We stayed in a Master Suite. There is no hotel shuttle. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. While we were relaxing, the front desk staff brought us a welcome cocktail and collected our passports, and asked us to fill out some information for our stay. One of the best things about the Hyatt Ziva and Zilara Cap Cana resort is its proximity to the Punta Cana airport (PUJ). Our balcony offered some amazing views of the resort and the beautiful blue Caribbean waters of Playa Juanillo. 18094697090. The resort itself is located inside the Cap Cana gated community right on Playa Juanillo which has arguably some of those most beautiful blue waters in Punta Cana. Everything was meticulously designed and everywhere you look there is something to wow you. If you are looking to just relax this is definitely the place for you. Better yet, the rates are very reasonable. The chef put up an amazing show while preparing our food. Thank you Hyatt Ziva Cap Cana! I felt like I was at a top notch and really expensive restaurant. Plus, your own feed of TPG content. Let a local tour guide plan the three days for you and show you major Istanbul attractions. And if you dont have Chase Ultimate Rewards points, they can be earned from a number of personal and business credit cards. They made an exemption and took our order over the phone and delivered it to our room. Special thanks to Anyela who would flag us down throughout the day and get the kids to participate in activities. We visited them every day before breakfast and for a special afternoon treat doughnuts or ice cream that they boys enjoyed.- Remedia who made the best omelets at Mercado. But due to COVID-19, they have been shut down by the Dominican government since June 2020. Thats where Hyatt was performing all its onsite COVID-19 testing. Hyatt Zilara Cap Cana How to Book Hyatt Ziva and Zilara Cap Cana. They are so nice, especially Solalanyi, and Danny were honestly the best service I have ever received at any hotel. Just outside the grounds of the Canpolis water park was both a kids club and a teen club offering different activities for kids of different ages. Arturo and Jean-Jean the dancing machine from the entertainment team really went above and beyond. The resort was gorgeous, staff was amazing as well as food and drinks! See the chart below for the points rates you can expect. Yes, free parking and valet parking are available to guests. I don't understand anyone complaining about seaweed as this is not a man-made lagoon, it's nature and they do a great job trying to keep it as clean as possible. Looking forward to seeing you in a heartbeat!Kind regards, Victoria BalbuenaSocial Media Coordinator Hyatt Zilara & Ziva Cap Cana.