Those mystery boxes arent allowed. Or, maybe one of your customers requested a refund for a faulty product, which eBay paid and now you owe the platform money. Read the agreement to avoid breaking the rules and keep a clean slate as a seller! Someone who sells unclaimed mail or someone who would buy unclaimed mail. One Facebook user is selling a bundle of star-shaped confetti for $10, including different color confetti pieces representing each of Swift's albums. Its actually refers to the number of transactions a seller has cancelled due to stock shortages or other issues. eBay may implement account suspensions for seven, ten or 30 days or even indefinitely! Greetings all, I started reselling used clothes from thrift stores in 2017 then gradually upgraded and flipped new with tag clothes from outlet stores in 2019. "Incudes:The amount of packages/mail you purchase along with type of unclaimed packages you buy. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.If your eBay account has been suspended, its often only temporary. If a copy of the notice isnt in your eBay Messages as well, then the email you received wasnt sent by eBay.Learn how to recognize suspicious emails and how to report them to eBay here. Amazon or eBay which choice makes more sense for your selling business? View cart for details. Which was communicating with the customers and asking them to send a direct payment to my PayPal account. eBays VeRO program permits owners of intellectual property rights to report eBay listings that infringe upon the owners rights. Instead, check out our guide on removing negative eBay feedback. I am infuriated. Holds are often caused by payment issues or the need to verify your account information. on This cookie is set by GDPR Cookie Consent plugin. Are you serious? Find out whats wrong and how to fix it fast. I did ask eBay about re-listing and they never replied, so I did go ahead, but no, it was actually for a pair of ray bans and I sent them a proof of purchse from sunglass hut when I asked about re-listing, but didn't recive a reply. Heres what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. To confirm that an email was sent from eBay, check your Messages - opens in new window or tab. I have over 1600 positive reviews, kept my rating at 100% the entire 4 years reselling men's clothing. - edited If you see your eBay account permanently suspended for no reason, there probably is a reason. In these cases, eBay will often remove your listing and notify you, as well as provide information on how to contact the rights owner for further information. Most account restrictions or suspensions can be resolved by making a one-time payment, or by following the steps we gave you in the email in your Messages. Find Easy Products to Sell 2. This does make sense too. To do this, click My eBay at the top right of the eBay website. Hazardous, counterfeit and substandard products. Use of this site is subject to express terms of use. 10:37 PM. They originally sided with me but then restricted temporarily and then did so permanently without any explanation. You can find the reason for your eBay suspension and figure out how to appeal eBay suspension by reading the message you received from the platform. Were those buyers received just 1 of the items shown in each of the lots?!?!? eBay restricted my selling account because I made this simple Mistake. If youve broken the rules or your actions pose even a small threat to the community, eBay will not hesitate to suspend or restrict your account. I have built my Ecommerce Brands to over 7 Figures in revenues, and my aim with this channel is to try and shorten the learning curve for anyone out there that wants to start doing Ecommerce or dropshipping, I make videos on various E Commerce related topics to help you make money and live your dream life.amazon fba vs ebay, best selling items on ebay, ebay beginner tips,ebay dropshipping,ebay feedback,ebay feedback removal,ebay for beginners, ebay managed payments,ebay millionaire,ebay motivation,ebay reseller,ebay reselling,ebay sales tips,ebay seller interview,ebay sellers fees, ,ebay selling tips and tricks,ebay success,ebay updates,how to sell on ebay,how to sell on ebay fast,how to sell on ebay for beginners,how to start an ebay business,make money on ebay,make money online,selling on ebay,steps to success on ebay,success with sam,what sells fast on ebay,what to sell on ebayThank you for watching - I really appreciate it :)Like comment and subscribe!#eBayReseller #eBayForBeginners #MakeMoneyOnline This is usually the sign of a minor slip-up. Sometimes, listing fees are even forfeited. It also helps ensure your reputation as a seller. I have not knowingly listed anything that was fake, only thing I can think of now would be the shoes which I was unware of at the time but which I now know such things should not be listed again in the future! Want monthly eCommerce tips, trends and news direct to your inbox? You got this one correct. These cookies track visitors across websites and collect information to provide customized ads. 13-04-2014 Where did you get all this unclaimed mail? Learn how to change your eBay password, whether youve forgotten it or would just like to update it. Never badger a customer about changing or leaving feedback. 2. Although reading up on eBays seller policies will help as well! I mostly sell trading card singles and anything under 40$ goes in untracked letter mail. Copyright 1995-2023 eBay Inc. All Rights Reserved. Sell Low-Risk Items 8. Theyre not saying that if you call them and hassle them, they might change their mind. Such requests may concern proof of identity, address or merchandise. If eBay doesn't currently manage your payments, you may also need to complete seller registration before your account can be fully reinstated. But, after a year, you might actually have a chance at reinstatement.. The Australian parliment is currently discussing the introduction of new laws which could see internet hosting websites and companies prosecuted and fined if their customers use the hosts services to breach trademark & copyright policies. A full suspension is usually the outcome of a serious violation of eBays rules and policies. Necessary cookies are absolutely essential for the website to function properly. You may be asked to provide proof of your identity such as an ID or driving license, or some additional information about the products you sell. Yes, except for that isolated incident I talked about previously and that was last year and I was following the policies, they just decided that I wasnt for themselves wihtout aksing me for proof that the item was authentic befor they pulled it. You may need to make a one-off payment to settle your accounts. I appricate your reply though as wel :). ).However, you can still list and sell items in other categories. For example, lots of sellers have been suspended for using the trademarked word velcro in their listings. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Learn more about the platform and find out how to grow your eCommerce business on multiple marketplaces at the same time. Most shown have return addresses on them. This cookie is set by GDPR Cookie Consent plugin. You may simply have to verify your information or update your payment method with just a few clicks to be back buying and selling on eBay.However, eBay suspensions due to more egregious violations will take more time and additional steps to fix. Your account can be either completely suspended or just restricted. We are committed to reducing both fraud and negative buying experiences on eBay. MC011 restriction is when eBay sends you an email stating that you are not authorized to sell or post any more things and that your previous listings will be removed. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Boost Fathers Day sales on eBay with these shopper insights, Tune in to hear answers to your questions, Reminder: Summer Seller Check-In takes place tomorrow. In this article Ill take apart the ross selling meaning. If you think someone is trying to take over your accountor already haswell work with you to secure it. I can sell in other areas (thankfully as I have some macbooks that need to go) but its not looking good for getting back to selling clothing as the way they worded that email was literally like 'you're never selling in this section again' eeek. Read the message you received from eBay and follow the steps outlined in it. These restrictions aim to limit your sales until your metrics and service standards improve. I have also refunded postage cost if I ever over quoted, as I'm honest and Im sure if a lot more buyers had left feed back my rating would be higher. You may even land an eBay permanent suspension! In this video I'll be discussing how to avoid your eBay account getting suspended, I will also be advising. A restricted eBay account can still be open for buying or selling, depending on the reason for the restriction. Enhance Your Review Score 7. HubSpot sets this cookie to keep track of the visitors to the website. In an effort to protect its reputation, as well as its customers, eBay account suspensions are on the rise. Well, I certainly have to give you credit for originality. This cookie is used by the website's WordPress theme. Like we said, eBay often provides details on why you were suspended. Scan this QR code to download the app now. Annnd yes, couldn't agree more. I have only ever listed swimwear that was still in its packaging but the buyer never paid and I had a friend who loved them so I gave them to her. The cookies is used to store the user consent for the cookies in the category "Necessary". There is a difference. For this reason, they should be taken very seriously. Looking for eBay competitors? If its a fake, you can report it by forwarding the email to
[email protected]. Depending on why your account was restricted or suspended, we may end listings early. Your advice was helpful and I appriciate the reply. Under no circumstances should any red soled shoes not by the designer that has copyright, be listed or sold anywhere, including eBay. I will never approve eBay for this, all I wanted to do was to have my account reenabled for me to sell my items once again, yet they won't give any information. Maybe you even found your eBay account suspended after first listing! Unclaimed does not mean they came directly from USPS although I doubt USPS dump their unclaimed stuff in landfill (I would hope not). Use a Dedicated IP Address The Easiest Way to Use a Dedicated IP Address for eBay I hope this post might of some help to other people who might be in this situation. These cookies ensure basic functionalities and security features of the website, anonymously. I wasnt aware on these eBay selling policies when I first started, and why they were so important to be aware of from the start of my eBay store, if i was aware before i started selling on eBay i could have avoided them. We have completed an additional review of your account and show that your account was originally restricted because it was in violation of eBay policy and your behavior posed a risk to the eBay community. That includes grab bags, (i.e. Holds may be placed on your. Want to start selling your items on eBay? Restrictions are a warning sign that the way a seller is doing business on eBay is unsustainable. The full details will be in the message eBays sent you. - edited If the suspension was for a week first time, ( with detailed explanation of offence ) a month for second offence and indefinate for third, or something similar, it would allow honest sellers to adjust their behavior to meet ebay policy, without the heartache. This cookie is set by GDPR Cookie Consent plugin. HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. Whatever you do, do not try to cheat the platform. The integrity of the seller community was damaged. There is a difference. 1. ", Pure entertainment how on earth did you come up with such an idea I needed that!! In this article, we will help you find the best products to sell on amazon on Amazon. Beside Payment methods for seller fees, select One-time payment, and follow the instructions. In the past year 76 positive, 3 neutral, 7 negs!!! Hello, I have been selling on eBay since August 2022. Learn Seller Rules 3. You may have noticed that some of your listings have been deleted by eBay. This gives you the opportunity to reach out to the rights owner and perhaps make an agreement with them to allow you to sell the item on eBay.However, if you dont reach an agreement with the rights owner, a VeRO issue may mean youll have to delete or edit your listings to be in compliance with eBays policies.Once youve either deleted or edited the problem listings or struck an agreement with the rights owner, contact eBay and communicate that youve dealt with the VeRO issue and get your account reinstated. Sorry for blabbing. I do not sell all the time, but it sucks that I can no longer sell in the area that I really need to be able to sell in right now as I'm assuming this decision is for good. Just recently, eBay suspended hundreds of accounts for price gouging during the Coronavirus pandemic. Its very easy! One exceptionwhen a users culpability warrants it. but aren't I "unsafe"?) I'm so confused as to why this would happen, my account is in good standing and I have only ever once had an item removed for the excuse that it was fake, and when I contacted eBay and offered to prove the item was genuine with a receipt no one ever answered, I ended up re-listing the item and it sold to a happy buyer who left glowing feedback. My eBay account got restricted from selling? All rights reserved. When eBay suspends an account, the seller is usually notified by email. Having your eBay account suspended is never good, but it may provide the motivation you need to improve your performance. You will not catch eBay suspending accounts for no reason. If we believe your account has been accessed by a third party, we'll place a temporary restriction on your account for your safety. To ensure its truly from eBay, go to your account and check your messages to see if you received a notification there as well. Youll be back up and running in no time! This can also happen if you consistently under-perform. eBay is asking me to upload tracking numbers for my previous orders which I don't have. Once we receive your payment your account will be reinstated. 10:48 PM. If your eBay account has been restricted or suspended, check your Messages for our email with details of what you need to do to get your account back. I have so far sold 1,000 items and have a top seller badge. . Many sellers do this to split up different kinds of items or keep different financial sources. Generally speaking, the suspension may last anywhere from a week to a month and even longer. If it was a case of using copyrighted or stock photos, remove the offending material. If you think your account is compromised, well work with you to secure it. While you can certainly contact eBay, in some instances you may simply have to wait out your suspension period.If your eBay account has been suspended indefinitely which happens only in severe cases or after multiple violations eBay consultant Mordechai Epelbaum suggests waiting a year before contacting eBay about the possibility of reinstating your account.eBay threw you off their system. All the details will be in the message we've sent you. If you got your eBay account restricted from selling, you can still make purchases. Exactly what I was thinking. A suspended eBay account does not have any ability to act on the platform. Mar 06, 2023 eBay account suspensions are a reality for many sellers on the platform. However, you shouldnt do anything crazy to get to this point. A former Kansas City bank branch manager was indicted for allegedly taking Chiefs playoffs tickets and other gifts to aid in a multimillion-dollar Paycheck Protection Program fraud scheme. To maintain a safe marketplace, we sometimes restrict selling activity. An eBay user went even higher than that, selling a bundle of rectangular-shaped confetti in different colors for a whopping $55. 13-04-2014 Feel for you, its a very hard lesson to have learnt by having your account restricted. When eBay places a hold, restriction, or suspension on your account, you'll receive an email informing you of the action that's been taken against your account. Here are some common causes for suspension: The reason for your accounts suspension will be communicated to your directly by eBay. eBay has a long list of restricted and prohibited items, including: Offensive material or hate speech are never allowed on eBay. Below are seven ways you might have your eBay account suspended: If you owe eBay any seller fees or customer reimbursements which they sent out on your behalf, this can lead to temporary suspension of your account. There are laws about items that can't be freely bought or sold, and eBay rules on banned and restricted items that add further to this list. You can also check your status by clicking Account within My eBay. eBay is a global platform that allows its users to buy and sell goods internationally. A list of required documents and a download link can usually be found in My eBay > Messages. Govt. and that was early last year and I actually was planing on using eBay a bit more in the next few months! If thats the case, it is highly probable that those listings violated the platforms terms and conditions. For fraud protection purposes, eBay keeps account related information, including the seller's name, mail and IP addresses, bank details, etc. Thanks for replying, I realise now that I'm probably (partialy) in the wrong so its my own **bleep** fault ahhaa. Weve curated a list of related resources for you down below. Anything less will get your account restricted. No one wants to see a seller shut down. Learn How to Pack Items 5. In most cases they will provide details on what you did wrong and how long the suspension will last. You may also be wrongfully accused of breaking the rules of the platform by a buyer. Could I really be restricted because OF DSR? I had nothing to do with his account and I've tried explaining this to the customer service line but they didn't care and kept telling me that I will never sell on Ebay again due to the relation with my brother's store. Youll keep income flowing during your suspension, and you may discover new marketplaces to continue selling in.Theres no shortage of online marketplaces for ecommerce businesses to sell their products, but each is unique in its own way. With your eBay account suspended, you cant sell, bid or contact customers. on eBay will email you when this occurs, explaining the reason for the suspension and the steps to take to resolve the issue, which may be as simple as making a payment or updating your listings.For example, the most common reason eBay accounts are temporarily suspended is for being delinquent on seller fees, but this suspension will be lifted as soon as you make your payment. to clamp down on internet product piracy. So do your research, look at what features each marketplace offers, and consider both your ecommerce goals and your budget.Here are a few marketplaces to consider expanding into since youre already selling on eBay: If youre going to be selling products across multiple marketplaces, consider using Sellbrite to stay organized, track inventory across channels, and improve efficiency by creating reusable listing templates, as illustrated above. Manage returns, missing items, and refunds for sellers, Why your account was restricted or suspended, What happens while an account is restricted or suspended, Fake account restriction and suspension notices. If your seller performance metrics arent up to scratch, eBay may implement selling restrictions on your account. This cookie is set by Hubspot whenever it changes the session cookie. My brother got restricted from ebay indefinitely 2 years ago due to his drop shipping store and now I am restricted because ebay linked his old restricted account with mine because we shared the same return address. The cookie is used to store the user consent for the cookies in the category "Performance". However, in the case of indefinite suspension, eBay probably wont listen to your appeals for a long time. Perhaps you forgot to pay your eBay fees on time. I also feel for you having an indefinate suspension. Welcome to the Selling board! 10:01 PM. 07:56 PM But opting out of some of these cookies may affect your browsing experience. I'm so confused about this. To get your account back, you first need to know the reason for its suspension. While putting all your eggs in one basket may prove ineffective, spreading them out will keep your business afloat in times of crisis. Discover the top marketplaces for your products. Argh just baffled! If they wanted me to slowly build up my listsings then why did they move my allowence form 30 a month to 90!) When we review . 05:50 PM. I had to tell you - you are done at eBay. If you believe theres been a mistake, you can appeal the decision by replying to the notice and providing evidence of the error. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Could anyone please give me guidance on recovering my ebay store? Depending on why your account was suspended, eBay may also end your listings early, or, if youve committed a policy violation, remove your listings.When eBay places a hold, restriction, or suspension on your account, youll receive an email informing you of the action thats been taken against your account.Holds may be placed on your account for minor issues, such as an expired payment method, and your eBay account will be back in working order as soon as you correct the problem.Restrictions are a bit more severe and are placed on accounts that arent meeting eBay standards. Copyright Sellbery 2021-2022. I have over 1600 positive reviews, kept my rating at 100% the entire 4 years reselling men's clothing. Anyone else had their selling account restricted? In this blog post, we will explore what they are, why they happen, and how to resolve them. Do not try to upload the same listings again, as they will likely be deleted again, pushing your account into suspension. If its real, follow these three steps to fix your suspended eBay account. Knowing what is MPN on eBay, how to market your products, and what tags to use to reach your audience is undoubtedly important. One agent replied and told me my appeal for the permanent restriction was denied, yet, I never received anything to give an appeal. However, when you solve the suspensions or restrictions, you can create an additional account or open more than one eBay Store. Policies on restricted or prohibited items - overview | eBay 778051319570 d3012d24-3b0d-481e-b08e-7fa144b29ba5:1886bf2ef98 19997 Once youve made amends, call eBay with your user ID and account suspension reference on hand. Before taking action, youll want to confirm that your suspension notification is the real deal. Listing banned items or committing a crime. Dont worry, eBay is not trying to scam or trick you! Car & Truck Safety & Security Accessories. eBay prioritizes customer satisfaction, so be polite and professional, and emphasize how the changes youll make will not only abide by eBays policies but also focus on your customers.If youre an eBay store subscriber at the Anchor or Enterprise level, youll have an even easier time getting in touch with an eBay representative because you have dedicated customer support by phone or email anytime. If you need to take a break from your eBay Store for any reason, you can put it on vacation, so no one will be waiting for items you cant ship on time. It all ties pack to eBays terms and conditions for buyers and sellers. I'm not sure why. Most of this stuff is just simple returns, either returned by the buyer or undelivered and returned by USPS (or UPS, FedEx etc.). eBay recently permanently restricted my eBay account from selling, they sent me a MC011 to handle, and I took the required steps, they needed additional info and I submitted it, then when I went to send my proof of ownership, the next day, I see a message: We are committed to reducing both fraud and negative buying experiences on eBay. @candd205 I suspect GovDeals (for mail at least). Visit these online markets and find the most suitable ones for you. and had to stop me selling in the clothing, shoes and accessories department because they deemed me "unsafe" in these areas only (even though I had things like Apple Tv and GoPro Hero 3 listed as well) but didn't provide an explanation on exaclty why or what was so unsafe about my listings. I have an inventory of about 600+ new with tag items sitting in my garage and I really don't want to create a mercari or poshmark account. Account restrictions If your seller performance metrics aren't up to scratch, eBay may implement selling restrictions on your account. A suspended eBay account does not have any ability to act on the platform. All rights reserved. Watch out for spoof (fake) emails about account restrictions or suspensions. Have a Suitable Policy for Refunds 10. That was years ago, though. When your account is reinstated, youll be able to leave feedback for any transactions you completed in the previous 30 days. I'll just be the bigger person here though. So be realistic when you state delivery times on your listings and follow best practices for eBay shipping. Theyll be willing to listen to your request for reinstatement if you can show youve taken action. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is the main cookie set by Hubspot, for tracking visitors. Sometimes, manually adding products can cause you to make a mistake in the listing and violate the community guidelines. You won't be able to list items in this category any longer" and a little down in the email: "We felt it was necessary to take this action to keep eBay safe (haha!). Learn from the eDesk communitys successes, We use cookies in the delivery of our services, as outlined in our. Michael Ugino is the co-founder of Sellbrite. They have already resolved to never do business with you again. Good Job Ebay!!! Youll find a copy of this message in your Messages on eBay. Once its active again, you can continue to make money from sales. There's about CAD $100 in my available balance on payments but they wouldn't send it till my account is reinstated. 10:30 PM. However, you can still list and sell items in other categories. By using this site, you signify that you agree to be bound by these Terms of Service. What were you thinking? While there are a variety of reasons eBay does this, here are some of the most common: You may receive fake eBay suspension notices or phishing emails, so before you contact eBay or attempt to make any changes to your account or listings, first ensure that the suspension notice you received is legitimate.To confirm that an email was sent from eBay, check your eBay Messages.