My boyfriend and I did not really like the music so it was quite torturous for us whenever we were in the room. Theres a fairly well equipped gym on level 3A and a nice infinity pool but the swimming pool was under repair during my trip. Your concerns have been shared with the respective division for further improvement. Just amazing. No way to reach them at all if there are any emergencies. They were also helpful when we called to ask for certain items. Sincerely, Jen, Second time staying here and feel its getting better. The view is nice as the restaurant is on the rooftop facing Johor Straits and next to an infinity pool. Dear Antoineb, Thank you for sharing your feedback with us as we need to continue to serve you better in the future. And we have a video recording of how we called the front office 10 times with NO ANSWER. Nice food great price! I did even bother to check out the pool. You still need to validate for free parking. on the waterfront and with many rooms and facilities offering stunning views, it is a gorgeous place to relax after a day of sightseeing at all the nearby attractions. Front office : Empty. I would like to see it as a genuine mistake but there was hardly a crowd and surely the crew in question would have noticed me in line first rather than the caucasian behind me. The staff said they will get back to me but never did. Sorry no idea whether get any discount for seniors. occasional malfunctions. to my room. Are you sure you want to delete this answer? Long queue. Personally, I would prefer fresh juices than sweet juices from the cartons. Body wash provided comes in very small bottles so you probably need 2 each day for 2 users. 3. The room itself is big. Map. Shared that there are bazaars or 'pasar malam ' at night at the hotel area. Food is ok. We wait for 8-10hrs daily to get for new towels. It was a good memory to me and my family. Sincerely, Jen, Greeting fellow traveler! Please accept my sincere apologies for some of the inconvenience that had made you felt uncomfortable. "Both TAR PH and Shangri-La . Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away. Shuttle service, Minimarket on site, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Private entrance, Car hire, Packed lunches, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service. The private bathroom includes shower facilities and a hairdryer. Check out is. Download Our Spa Menu. Number of Guests. We recommend calling ahead to confirm details. The private bathroom includes shower facilities and a hairdryer. The hotel is just a 20-minute drive from the city centre of Johor Bahru, and to get from Singapore to Hotel Jen Puteri Harbour is not more than an hour by car. Please let me know when you plan your next trip to Puteri Harbour so that we can make it up for you. The private bathroom includes shower facilities and a hairdryer. 4. Can fit up to 4 pax. She explores Malaysia multiple times a year, often with her kids, and has previously lived in Penang. Cancellation and prepayment policies vary according to accommodation type. Here you can enjoy more than 25 different Hong Kong style Dim Sum in a nice casual environment. Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool. Dear RBW, Thank you for the wonderful rating on your recent stay at Jen Johor Puteri Harbour. Oh and the TV is not a smart TV so you cannot stream your phone to the TV. For RM114/pax, it was definitely not worth the money spent. They gave me a room in blk 2 which you can hear live band from downstairs till late night. Hi Azma, for special arrangement and decoration request, you may call-in to +607-560 8918/ 560 8888. Sincerely, Jen, 2 nights in November 2022 Love the peacefulness of this place. Our request for sanitiser during booking was not acceded too. With a stay at JEN Johor Puteri Harbour by Shangri-La in Iskandar Puteri, you'll be 2.4 mi (3.9 km) from LEGOLAND Malaysia and 10.6 mi (17.1 km) from Sutera Mall. Dear RBW, Thank you for the wonderful rating on your recent stay at Jen Johor Puteri Harbour. Partnered with ice and hot chocolates, they were delicious. *Excluding Spa Pedicure, Spa Manicure & French Manicure. The fish, mussels were all horrible, I wondered how did everyone eat. All rooms regardless of type include wifi, ensuite with separate shower and bath, LED TV, satellite/cable TV, refrigerator, desk, safe, tea and coffee. worth the visit, This is the version of our website addressed to speakers of English in Malaysia. - my burger had a low quality and probably old meat patty For all other children up to age 11, the Jen Hotel Johor buffet price is available at a 50% discount. We might return. The Skybar - Hotel Jen Puteri Harbour is open daily from 12 pm to 12 am and the restaurant is open daily from 4 to 11pm. Contact. When making your reservation you'll receive discounts and free services. Bed and pillow is comfortable. Room was a little dusty but other than that it was normal. Yes, JEN Johor Puteri Harbour by Shangri-La offers airport transportation for guests. We checked in at night and he was still struggling to help. Nice food great price! Even when a step further to offer us free dinner buffet as he felt bad.. In the fitness centre, there is also a steam room and day spa where you can indulge in a massage. The security at the front of the hotel is a joke. Are you sure you want to delete this question? The bazaar at the hotel area on weekend night was nice.. manage to walk around and ate some pasar malam food. Taste was alright, but would have been better if it was hot. The hotel is badly maintained and the floor in my room is sticky. Requests were not attended to or overlooked. There weren't more than 5 tables occupied so i believe its not that hard to keep a lookout at your customer instead of grouping together at one corner near the cashier place. Especially the teh tarik and kopi tarik and the roti bakar kaya and the homemade roti canai and the pisang goreng . Cons : so-so buffet spread, poor service, as Hotel Guests. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Hygiene & cleaning measures. You made my stay a beautiful one.More. The private bathroom includes shower facilities and a hairdryer. I am sorry for the inconvenience that may have caused. The breakfast buffet has a very good variety from your egg station, noodles station, local delicacies etc. Well done. FEATURES Takeout, Television, Wheelchair Accessible, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Highchairs Available View all details features, about Check in was fast. How much? Be rewarded when you download and sign into the Shangri-La Mobile App. - the starter came after I finished my main course We recommend calling ahead to confirm details. My wife is pregnant This double room features a flat-screen TV, air conditioning and electric kettle. No plates. Up to 2 children, below the age of 6 can enjoy the Hotel Jen Johor buffet free of charge when accompanied by a paying adult. I am sorry for the inconvenience that may have caused. Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. Staff were friendly and speaks English but you dont see many staff around. There are also many restaurants within a few minutes walk of the hotel. JEN Johor Puteri Harbour by Shangri-La, Johor Bahru: 2,124 Hotel Reviews, 2,382 traveller photos, and great deals for JEN Johor Puteri Harbour by Shangri-La, ranked #9 of 214 hotels in Johor Bahru and rated 4 of 5 at Tripadvisor. 1. The staff said they will get back to me but never did. varies each night, so best to check on arrival. They kept taking away our room card from the socket! Sincerely, Jen, Other than the app that is impressive in getting your check out, toiletries replenished .. The hotel itself: pity the security cum concierge I think guy a foreigner. Yes has buffet lunch, abt 60+ rm if I remembered correctly (coz my friend paid). 5. The deluxe harbour view rooms provide guaranteed views of Puteri harbour while a Hotel Jen Puteri Harbour premier room provides extra space with a separate living area and bedroom. Our hotels will do their best to accommodate your family and will notify you if they are not able to. The mirror lamp was also not functioning and there was no replacement of tea bags after the daily housekeeping service. Harbour Cafe at Hotel Jen Malaysia Johor Bahru, Accommodation at Hotel Jen Puteri Harbour JB, EXACTLY How To Go From Sibu To Bintulu [2023], EXACTLY How To Get From Melaka To Ipoh [2023], The Ultimate Malaysia Itinerary For The Ultimate Trip! . Sincerely, Jen, 2 nights in November 2022 Love the peacefulness of this place. Bring your own amenities stay only We were here for a staycation over the weekend coming from Singapore. Nice for a quiet time and get away from the JB city. My family like the breakfast buffets as it has varieties of foods and also special foods for kids. You see the next block right outside the window which can be quite a turn off! There is a nearby 24hours eatery which we head to for dinner and lunch. I did even bother to check out the pool. There is a sofa beside the window with the dock view which was really nice. You can also borrow an iPad from the hotel. Get quick answers from SkyBar Bar & Restaurant staff and past visitors. We wait for 8-10hrs daily to get for new towels. No queue. I see it as few steps back from what it was 8-9 years ago. Recommended for family wanting a nice afternoon snacks.More, Not sure is ur lunch buffet change every week, but today lunch was bad, no much choices, all the food looks like from Mamak stall, I redeemed my Golden Circle points to bring my family for a treat in Harbour Cafe, Hotel Jen Puteri Harbour. Golden Circle members: When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Your concerns have been shared with the respective division for further improvement. Gym equipment were sticky (nice view tho) and no towels and drinks.no one was manning the gym. Does JEN Johor Puteri Harbour by Shangri-La have an airport shuttle? Does JEN Johor Puteri Harbour by Shangri-La have airport transportation? Nice food and Drinks. Front office personel dont know much about the area when we ask for some recommendation. The club room was gone, breakfast wasnt as great and a need to pay for drinking water (for replenishment), Dear Takewee, Thank you for sharing your feedback with us as we need to continue to serve you better in the future. The room was spacious and well stocked 3. Im sorry guys, but I have already been in more than 8 Shangri Las around the world in my life - also for breakfast and that performance here has nothing to do with anything like that. JEN Johor Puteri Harbour by Shangri-La, Johor is located in Nusajaya. Sincerely, Jen, Second time staying here and feel its getting better. Staff from kitchen and service crew are very courteous andhelpful. The area is quiet. There are more places to choose from in the, Frequently Asked Questions about JEN Johor Puteri Harbour by Shangri-La. Hotel Jen Puteri Harbour is a fantastic 4 star hotel, which is part of the Shangri-La hotel group. In conclusion, the stay was satisfactory, but there is definitely room for improvement in terms of the amenities provided. Harbour Caf @ Hotel Jen. 5. The pool view is awesome too, there is no kids club and the Sanrio town is closed down. Thanks Jen! Dear Miffy, Thank you for sharing your feedback with us as we need to continue to serve you better in the future. What are some restaurants close to JEN Johor Puteri Harbour by Shangri-La? They kept taking away our room card from the socket! The hotel is relatively new, room is clean and comfortable. Room was nice, clean and quite spacious with all the usual toiletries and appliances. If you dont mind that there is no housekeeping.. Golden Circle members: When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. It was like as tho anyone could walk Into the hotel lobby and to the rooms area. Seafood BBQ on Saturday evenings is a nice idea, but the quality leaves a little to be desired. The Hotel Jen Puteri Harbour buffet price varies each night, so best to check on arrival. Order from the menu or find more Restaurants in Iskandar Puteri. On the menu is a range of fresh seafood, as well as other BBQ meats and salads. 4. Room is not really soundproof. The hotel itself: pity the security cum concierge I think guy a foreigner. Dear Labripa, Thank you for sharing your feedback with us as we need to continue to serve you better in the future. is a standard room, with the added bonus of Club perks. I will not stay here again. Otherwise is a nice hotel, Dear Seaside, Thank you for the wonderful rating on your recent stay at Jen Johor Puteri Harbour. Theres no entry and exit gantries to the hotel carpark although there are security personnel plying plus the lanes can be quite narrow. Peaceful and close to the harbour. Check in took a bit of time but check out was relatively quick. The staff were efficient and check in was fast. back for the pool! So we ordered burgers and dim sum for dinner. 2. I paid extra to get the Harbour view which is a waste of time and money. my experience at the egg station ruined it for me when a caucasian gentleman cut my queue by ordering his eggs before me despite him being behind me. But more to the Disappointing side. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Noises were constantly heard throughout the day. Reservations can be done for this Tavern via telephone: +60197346969. Best price guaranteed went to survey the buffet selection, it was very poor. On the menu is a range of fresh seafood, as well as other BBQ meats and salads. List. In doing so, we also believe that we can help businesses promote their best dishes towards potential customers specically looking for a particular dish. Where is Hotel Jen Puteri Harbour Johor Bahru? Hotel is located a distance from JB or nearest town but you can find a few restaurants, eateries and convenient stores within walking distance. Source: Hotel Jen by Shangri-la. Security wise to rooms I wasn't comfy. What buffet have no ice-cream, more so this is a Shangri-la subsidiary hotel! Couple of ants were spotted too. Children must be under 12 years of age. Despite talking or writing to reservations team, talking to front office, no help was rendered. I had the external android device to plug in to watch Netflix but it took forever to load and kept going off. Your concerns have been shared with the respective division for further improvement. 6672Fax: +60 7 560
[email protected]: Click Here. Sincerely, Jen, Stayed 2 nights over the weekend. Really unable to accept that this shangri la group. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The salad bar had fresh prawns initially, but when we walked the second round, it was gone. Improvement need to be done for the waiters/waitresses there. Hotel Jen is a low rise resort located on the waterfront at Puteri Harbour. You see the next block right outside the window which can be quite a turn off! What food & drink options are available at JEN Johor Puteri Harbour by Shangri-La? Hotel Jen is the only waterfront hotel at Puteri Harbour and is surrounded by an endless number of restaurants and shops. The seafood spread was not that fresh but grill was great. This is the worst hotel under the Shangri La group. more, Takeout, Television, Wheelchair Accessible, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Highchairs Available, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And when it arrives its dirty, stained and I loose my patience on day 3. Savoury vegan panini with crispy crust of bread and slightly melted cheese with salad. Does JEN Johor Puteri Harbour by Shangri-La have an airport shuttle? Chavana SpaHotel Jen Puteri Harbour, JohorPersiaran Puteri Selatan,Puteri Harbour79000 Iskandar Puteri,Johor Darul Takzim, Malaysia. Location is good if you like serenity. So not sure what his job is. - 10 Minuten waiting time to order beverages It is a good place for weekend breakaway. below for more detail. I see it as few steps back from what it was 8-9 years ago. Dear Journey, Thank you for the wonderful rating on your recent stay at Jen Johor Puteri Harbour. Travellers Massage Special 50 mins RM 125 net (Normal Price: RM 205) Your choice of Traditional Balinese Massage or Muscle Ease Massage. Also near the pool is a great fitness centre. We didnt get clean towels despite reminders. There's the Mana food court right below but we ran away after seeing cockroaches running around the table and the food trays. . City center 22.00 km Airport 33.20 km. They want you to feel comfortable from the moment you arrive, like youre staying with a friend, all without compromising on the facilities and comforts youd expect from a top quality 4 star hotel. 6672 Fax: +60 7 560 8999
[email protected] Website: Click Here. Own or manage this property? Please read the, If youre considering booking this hotel during your upcoming visit then I recommend reading this detailed. We were absolutely peved by the poor sound proofing. Thanks to malcom Dear Vinothrock, Parking is a little disturbing as the hotel staff asked for your room key before allowing you to park in. It will be great if they can clear your plates after we are done. The housekeeping for all THREE days was shocking. I called to ask for a room further away towards the end. The hotel is badly maintained and the floor in my room is sticky. Click here to see the latest hotel prices now. Thank you for sharing your feedback with us as we need to continue to serve you better in the future. JEN Johor Puteri Harbour by Shangri-La, Johor is located in Nusajaya. Appreciate your good arrangement for the birthday dinner to us. JEN Johor Puteri Harbour by Shangri-La, Johor Bahru: 2,128 Hotel Reviews, 2,387 traveller photos, and great deals for JEN Johor Puteri Harbour by Shangri-La, ranked #10 of 214 hotels in Johor Bahru and rated 4 of 5 at Tripadvisor.